Terms of Service

Effective Date: January 1, 2025

Welcome to NotaOnePro (the “Site”), a professional notary service portal operating under Business ID 569960219. These Terms govern your access and use of the portal at NotaOnePro.com.

1. Services

NotaOnePro offers professional notarial services including acknowledgments, oaths, certified copies, and more. Fees are published on the Site and payable in advance.

2. Informational Products

We provide digital documents and guides related to notarial processes. Access is granted immediately upon full payment.

3. Goods

We may sell office supplies or notarial aids. All goods are subject to inventory availability.

4. Payment & Billing

All fees are due upon scheduling a service or ordering a product. Accepted methods are specified on the Site. You agree to pay all charges at the time of ordering.

5. Refund Policy

5.1 Services

If you cancel a notarial appointment at least 24 hours before the scheduled time, we will reimburse the full fee within 10 business days via the original payment method. If cancellation is made less than 24 hours before, or in case of a no-show, the fee is non-reimbursable due to specialized staff allocation. You may reschedule once at no additional fee if you provide at least 24 hours notice. Further changes are subject to new scheduling fees.

5.2 Informational Products

Requests for reimbursement must be made within 14 days of purchase. Unaccessed digital files qualify for reimbursement and will be processed within 10 business days. Once a file is downloaded or accessed, the purchase is final and is non-reimbursable to protect content integrity.

5.3 Goods

All physical items can be inspected upon receipt. Defective or incorrect items qualify for replacement or reimbursement of the purchase fee and shipping costs if reported within 7 days of delivery. Reimbursements will be processed within 10 business days from receipt confirmation of the returned goods.

6. Cancellation & Rescheduling

To modify or cancel a scheduled service, contact us at least 24 hours in advance via +14164599158 or submit through Contact Form. Rescheduling beyond one occasion may incur additional scheduling fees.

7. Liability

NotaOnePro is not liable for third-party delays or failures in legal processing. Our maximum aggregate liability does not exceed the fees paid for the affected service.

8. Governing Law

These Terms are governed by the laws of Ontario, Canada.

9. Contact Information

Address: 301 Wellington St, Ottawa, ON K1A 0J1, Canada
Phone: +14164599158
Business ID: 569960219

10. Amendments

We may modify these Terms at any time. Changes take effect upon posting to the Site with the updated Effective Date.