Frequently Asked Questions

Everything you need to know about our notary services and portal features.

What types of documents can I notarize online?
NotaOnePro supports electronic notarization for a variety of documents, including affidavits, powers of attorney, statutory declarations, real estate agreements, and corporate documents. Our portal guides you through each step to ensure proper execution and authentication.
How do I start the notarization process?
To begin, create an account on NotaOnePro.com, upload your document in PDF format, and follow the on-screen prompts to complete identification steps. Once submitted, one of our certified notaries will review and finalize the process.
Is my personal information secure?
We employ industry-standard encryption, secure servers, and strict access controls to protect your data. Our platform is designed to meet rigorous privacy requirements and keep all sensitive information confidential.
How long does it take to get a document notarized?
Most documents are processed within 24 to 48 hours after submission, depending on volume and verification requirements. You will receive an email notification once the notarization is complete.
Can I schedule an in-person appointment?
Yes. While our portal is optimized for online notarization, you may visit our office at 301 Wellington St, Ottawa, ON K1A 0J1 to meet with a notary. Please book an appointment through the portal for an in-office session.
Do you offer support for multiple users within an organization?
Organizations can create team accounts, assign roles, and manage document workflows through NotaOnePro’s administration interface. Our client services team can assist with onboarding and configuration.
Are your notaries licensed in Canada?
All notaries listed on NotaOnePro are commissioned under Canadian provincial regulations. Each professional holds valid credentials and adheres to the standards set forth by Ontario’s regulatory authority.
What payment methods do you accept?
We accept major credit cards and online payment options. All transactions are processed securely via our payment gateway, with receipts issued to your registered email address.
How can I verify the authenticity of a notarized document?
Each notarized document includes a digital seal and unique verification code. You can enter this code on our portal to confirm the document’s validity and view notarization details.